New Family Orientation Guide
What to expect in your first 30 days with us.
Support · Empower · Include · Thrive
Short, plain-language guides written for the moment you need them — no jargon, no login, free to download and share.
What to expect in your first 30 days with us.
Documents and details to gather before intake.
Plain-language definitions for case and benefits language.
Routines, discipline, and development by age.
Rights, benefits, and school enrollment for relative caregivers.
Questions to ask and notes to bring.
Rental help, shelters, and coordinated entry by region.
What to do in the first 72 hours after a notice.
Pantries, SNAP offices, and summer meal sites.
Crisis lines, clinics, and telehealth options statewide.
A private, printable plan you can complete at home.
Age-by-age language for hard conversations.
If someone is in danger right now, call 911. These lines are free, confidential, and answered around the clock.
Tell us the situation and we will point you to the right resource — including organizations other than ours when they are the better fit.
Ask us directly